Terms of Use

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of this website.

2. About Our Website

This website provides information about Optic Palace, including our eye testing services, optical products, eyewear, spectacle lenses, contact lenses, branded sunglasses, store locations and contact information. The website may also allow visitors to submit enquiries through our Contact Us form.

3. Information Provided on the Website

Optic Palace attempts to keep information on this website accurate and current. However:

• Product availability may change.
• Product colours may appear different depending on your screen.
• Product images may be for illustrative purposes only.
• Brand and model availability may vary by store.
• Store information and working hours may change.
• Website information may occasionally contain errors or omissions.

Please contact your preferred Optic Palace store for current product availability, pricing, stock and store information.

4. Eye Testing and Optical Information

Information available on this website is for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis or treatment. Eye testing and optical recommendations are provided based on the applicable examination and professional assessment conducted at our stores. Please consult an appropriate qualified medical professional for medical eye conditions, treatment or diagnosis where required.

5. Product Information

Optic Palace offers optical products including eyeglass frames, spectacle lenses, contact lenses, branded sunglasses and other optical products available at our stores. Product availability, specifications, colours, sizes, brands and models may vary. Please confirm product details with the relevant Optic Palace store before purchase.

6. Intellectual Property

All website content including our logo, brand name, text, images, graphics, design, layout and original content is owned by or used by Optic Palace and may not be reproduced, copied, modified, distributed or commercially exploited without appropriate permission. Third-party brand names and logos remain the property of their respective owners.

7. Acceptable Use

When using this website, you must not:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to the website.
• Introduce malicious code or harmful software.
• Interfere with the operation of the website.
• Copy website content for commercial use without permission.
• Submit false or misleading information.
• Use the enquiry form for spam or abusive communications.
• Attempt to damage or disrupt the website.

8. Third-Party Links

This website may contain links to third-party services such as Google Maps, WhatsApp, social media platforms, brand websites and other external websites. Optic Palace is not responsible for the content, availability, security or privacy practices of third-party websites. We encourage you to review the terms and privacy policies of those third parties.

9. Website Availability

Optic Palace aims to keep this website available at all times but cannot guarantee uninterrupted or error-free access. The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, network problems, security incidents or events outside our reasonable control.

10. Limitation of Liability

Optic Palace will not be responsible for losses or damages arising from temporary website unavailability, reliance on general website information, third-party websites, technical problems outside our reasonable control, or inaccurate information submitted by users.

11. Changes to These Terms

Optic Palace may update these Terms of Use from time to time. The updated version will be published on this page. We encourage visitors to periodically review this page.

12. Governing Law

These Terms shall be governed by the applicable laws of India. Any disputes arising in connection with these Terms shall be subject to the applicable jurisdiction in Vadodara, Gujarat, India, subject to applicable law.

13. Contact Us

For questions regarding these Terms of Use, please contact us: